Shipping policy

Merchandise is generally processed andprepared for shipment within 18 days of theorder being placed, Monday through Friday(business days only).
Orders placed on Saturday, Sunday, or on apublic holiday will be processed on the nextbusiness day. In such cases, the merchandisewill be shipped within 5 days of the nextbusiness day.
 
Partner Carriers
All orders are shipped via reputable nationaland international carriers, including FedEx,USPS, UPS, and DHL, in order to ensurereliable and secure delivery.
 
Order Processing Time
Standard Service (General)
Under normal circumstances, orders aredelivered within 7– 18 business days from thedate of shipment. Delivery times may varydepending on destination, carrier workload,and other factors outside our control.
All delivery timeframes are estimates onlyand are not guaranteed.
 
Tracking Information
As soon as a shipping label has been createdfor your order, we will email you:
Your tracking number, and
A link to track your package on the carrier’swebsite.
In general, a tracking number is issued andsent to your registered email address withinapproximately 7 business days after yourorder has been processed.
Please allow up to 48 hours after receivingthe tracking number for the tracking status toupdate and become fully searchable on thecarrier’s website.
 
Shipping Address Accuracy
Customers are responsible for providing acomplete, accurate, and deliverable shippingaddress that can be verified and reached bypostal or courier services.
If your package is not delivered, delayed, orreturned to us due to an incorrect,incomplete, or unclear shipping address, ordue to the address being undeliverable bythe carrier:
We do not provide refunds for the order onthis basis, and
Any reshipment, if offered, may requirepayment of additional shipping fees.
 
Definition of Business Days
For the purposes of this Shipping Policy,“business days” are defined as Mondaythrough Friday, excluding weekends andofficially recognized public holidays in theUnited States.